I researched many Social Media policy documents in the last 2 years and what’s interesting is the different ways companies address and define social media guidelines. I have read policies where every paragraph started with "Thou Shalt Not….; and other polices looked like more like mystery books.
Great to see many enterprises guiding their team and their social engagements in a fun and encouraging way.
EMC released a brief training video for their team, which is designed to communicate the key points of proper social engagement while not losing sight of the 'fun' side of Social Media.
The Evolution of Communication: Social Media Engagement @ EMC
Meltwater Employee Social Media Guidelines
Social Media Guidelines Help UPS Employees Protect Their Reps
For me social media guidelines are telling a lot about company culture – not only as a workspace but also for the customers.