New programs, new training center

With the new structure and the new name, Societ3 Academy also made some significant enhancements to both, the training program and also the way we deliver the education.

Enhanced Education Program

New Classes

Certified Social Media Manager

Certified Social Presence Designer

Certified Social Media Partner Manager

See the complete program overview 2013

Enhanced Education Model / Delivery

While the biggest advantage of our Academy was always the hands on experience right inside the social web, collaborating online and acting in real cases, in the real environment, we did recognize the need for onsite training class room education.

Online Only Training

For the more advanced users we continue to offer online only classes. Meaning the entire program is delivered in a “hybrid model” of self paced online learning and instructor lead online workshops.

Class Room Training

Most of the new classes are a combination of two day intense training in our training center in San Francisco or Cannes (France) and then 3 to 6 weeks hands on experience. All project exercises are performed in teamwork and online collaboration and  participating in weekly instructor lead online workshops.

Business Relevant Education

Social media is neither complicated, nor technically challenging. You will find thousands of free webinars and lists of tips and tricks online. Some of the more challenging business aspects can easily be learned through any of our $49 online lessons including exercises. But at some point in time you want to get real world project experience, without using your customers as ginny pigs.  You will want to do things right at the first time. When it comes to social business strategies, social media marketing concepts, crowd sourcing initiatives, improving customer experience, service models, and many other business aspects, a solid   education becomes mandatory. S3 Social Media Academy programs assume that attendees have been through a first series of experiments and now want to get a professional and effective education.

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Social Media Academy now Society3 Academy

When we started in 2008, we were the first Social Media Academy and did not expect so many others following us. Today we count roughly 25 different “Social Media Academies”. Since it is a generic term, we were not able to file a trademark and so we decided to give the institute a more distinguishable name: S3 Social Media Academy

 

Origin of the name

After the inception of our early form of a society back in ancient Egypt, humanity developed gradually and grew with only little evolutionary advancements. Preservation and transportation of knowledge was one of the most critical things in this early society to be able to advance. The first major and revolutionary advancement happened when Gutenberg invented the printing press and enabled an explosion of knowledge dissemination. Advancements of mankind grew rapidly. The second major enhancement happened during the industrial revolution. People formed closely collaborating groups producing goods on one place. And again knowledge distribution accelerated by order of magnitude. Any step in the production chain could be followed from start to finish, mistakes could be instantly corrected and products could be mass produced at a cost and in a time like never before. While the steam engine was a key technology – it was the organizational concept of collaborating in a company that sparked the second explosion of knowledge. Now the third major enhancement is enabled by Social Media. Today anybody can work with everybody in a virtual environmental with no time lack, no travel and no physical limitations. Any conceivable information is instantly and typically freely available and immediately accessible. And our collaboration space has expand to be the world, connected by the Internet and is no longer limited by a manufacturing building. This third evolutionary step of knowledge and influence dissemination in our Society is the origin of our company name.

 

S3 Social Media Academy

The institute evolved to become the most respected Social Media education provider world wide. In the first 4 years more than 5,000 attendees from 35 countries attended the various education and training offerings. What started with classes for Social Media consultants evolved to a global provider for corporate team education including training for indirect channel partners.

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How to get executives fully comprehend Social Media?

I guess you all rationalized that Social Media projects are typically difficult to close and painful to execute if executives are not well aware of the impact of Social Media to their business. The single biggest problem is that most executives do not speak your language.

Getting your or your client’s executives to understand Social Media has become for many the single biggest obstacle. Even if you have a good story, they may not trust you – but they may trust the Social Media Academy. SMACAD is trusted by executives from ADP, Dell, Salesforcce.com, SAP and many others. Based on our own experience dealing with world class executives, we created this brand new executive program: “Social Media Business Essentials” for executives and top executive consultants http://bit.ly/smacadsmbe $395 incl. certificate Continue reading “How to get executives fully comprehend Social Media?”

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A Social Media Strategy is like Sex – those who have it don’t brag about it

My friend Bob Thompson wrote an intriguing post about the status of Social Media, which in turn sparked this post. Basically those companies who have a brilliant social media strategy don’t brag about it. And the reason is simple: Why should you share some of your most significant competitive advantages. As many of you know, I’m involved in several of those major strategy developments and can’t and won’t talk about it other than teaching how it is done.

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Network democracy or kingdoms

Kingdoms ruled the world for the past thousand years. People either lived in one of those kingdoms or were essentially outlaws or gypsies. Those who belonged to any of the kingdoms had to obey their rules or needed to leave to find a new place. That was very hard as you had to leave friends and family behind. When I hear from friends they are in twitter jail or even worst their account were blocked it reminds me on those kingdoms where the king decided the rules and their guard just executed whatever they felt is not right. One of my contacts tried for 3 month to get his Twitter account back and then finally created a new one – without knowing why. I had such a situation 3 years ago. Our Social Media Academy account was erased by Twitter and I had no way of knowing, getting in touch or getting an answer. Continue reading “Network democracy or kingdoms”

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Certification 2012 – Advanced classes

After three years educating applied social media for business we decided to make some important enhancements to our certifications and classes going forward. The adjustments are reflecting  attendee feedback, evolving market requirements and to homogenize graduation terminology.

While we were initially focusing on social media consultants who basically were able to participate full time in the 8 week highly intensive crash course class, we are now getting a significant amount of attendees from corporations who need to go through the program while working in their respective jobs. At the same time we want to prepare attendees for the growing demand in social media strategy work and needed to add more content and intensify group collaboration and project work.

As a result we restructured the program as following:

1) Social Media Basics – An all new class

After 8 years of social media it is obviously much harder to start and become successful than just 2 years ago. This class shall help people who need to learn all the basics and ramifications of social media for business. Attendees learn about the general purpose and objectives using social media for business, opportunities and risks, tools and networks, behavioral aspects, how it can help build a better customer experience, better customer support, better product management, improve marketing and reduce cost across all departments. Attendees learn to setup their own social presence and realize the differences between personal and business use.

* No entrance exam required.
* 4 weeks online lessons and workshops.
* English or German language classes available
* Classes are held 3 times a year or more
* Company specific classes available

 

2) Certified Social Media Manager – More Knowledge, more practice

This class combines the previous Social Media Manager and large parts of the Social Media Strategist class to reflect current market needs. Requirements to be a Social Media manager have grown significantly in the past year and the new class reflects that demand. The Certified Social Media Manager not only learns to execute a social media strategy but also to be part of the strategy development, be part of a social media audit and support the resource planning and budget process. In addition a Social Media Academy Certified Social Media Manager need to earn the certificate by being part of a complete social media project from strategy creation to program execution, budget planning and resource allocation. A certified social media manager is trained to take a social media strategy in a mid size or larger corporation and executes such a strategy in the most professional way. The new program provides additional know how on social media monitoring and social media crisis handling.

* Entrance exam is required.
* 8 weeks online lessons, collaborative project work and workshops.
* English or German language classes available
* Classes are help three times a year
* Company specific classes available

 

3) Social Media Strategist – More advanced, more project work

This class is an advanced class, requiring the knowledge and methodologies learned in the Social Media Manager Class and actually being able to create a enterprise level social media strategy. This class has the remaining components of the "old" strategist class including HR, Human Talent Development, creating a social media strategy practice within a consultant organization or an enterprise as well as more intensive workshops with real life projects to be worked on in a collaborative manner. The strategist class also includes advanced lessons on social media analytics, social media crisis management and social media strategy variations in B2B versus B2C. The Social Media Strategist class is now a 6 month education program.

* Social Media Manager certificate or an intensive entrance exam is required.
* 6 month online lessons, extensive project collaboration and workshops.
* English only
* Classes are help once a year

 

4) Social Media Team Associate – Training the executing work force

Also this is an all new class and addresses the need for businesses who have well educated social media manager or social media strategists and need to train team mates in Product Management, Sales, Support, Marketing or PR. Attendees of this class will be from companies with a defined social media strategy using the SMACAD strategy framework. Attendees learn to develop programs which are defined by the Strategy Hexagon and are based on the Four Quadrant Assessment model as well as the NCP model. Attendees will learn to create social selling initiatives, customer experience improvements, crowd sourcing programs, social marketing initiatives, social media augmented service and support programs to be used in a cross functional social media engagement. It is highly recommended that attendees with no social media background will take the social media basics class before joining the Social Media Team Associate class.

* Entrance exam is required.
* 4 weeks online lessons and workshops.
* English or German language classes available
* Classes are help twice a year
* Company specific classes available

 

5) Social Business Master – The new leadership program

This class is currently in preparation and will be available starting in Fall 2012. The SBM program will take 2 Years / 4 semester including all aspects of social media for business. The goal is to educate future business executives to lead an organization strategically into the social business era including more effective go to market strategies, more successful sales engagements, market integrated product planning and development, customer integrated support strategies, partner integrated social media engagements and more. The SBM will learn to apply methods, models and frameworks in strategy development as well as hands on exercises to know what it takes to create and execute the measures leading to a successful engagement.

* Entrance Exam is required
* 24 month online lessons, project work and workshops plus 4 class room days.
* English only
* Classes starting once a year in Fall

 

The most significant change in the market compared to 2008, when we started with the Social Media Academy is the level of engagement in the social web as well as the evolving behavior. The number of users has grown from roughly 200 Million to over 1 Billion. Twitter has grown from a few hundred thousand to over 200 Million. Tools like Quora, Foursquare, Google+ didn't exist or were barely known. Other tools made way to newer more innovative products. The demarcation between personal and business presences have become very blurry or resolved completely. Executives learned about the significance in cost reduction and increase in customer satisfaction and the "elite networking technique" became a commodity.

 

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More social networks are coming any soon

Microsoft is working on an internal research project exploring a new social network: SOCL.

It appears that the software giant is game to reinvent itself and create a social media solution. While Microsoft still has the money – the question is whether or not they can change their culture from a self centric technology super shop to a community thinking global network. If Socl will ever be launched is still a question. But the billion dollar investment in technology such as Azure needs to find a consumer – and if it is just Microsoft. The 8 Billion acquisition of Skype still needs some justification. But consider a merger of 600 Million Skype users with a Socl type social network and a billion dollar hosting farm – it actually has at least a theoretic chance.

(Image by Sueddeutsche Zeitung)

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Preparing for virtual events

Virtual events offer huge advantages over physical events

Here are a series of tips to consider when attending an event as exhibitor.

 

Vue2011 Social Media Academy Virtual events

Conversations

In a way virtual events are no different than your day to day conversations in Twitter, Facebook or any of the other social networks and communities. The only difference – it happens during a few hours with people you may have usually no access to. Continue reading “Preparing for virtual events”

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Social Media Academy, ON24 Announce Award Winners in Growing New Medium – Virtual Events

Social Media Academy, ON24 Announce Award Winners in Growing New Medium — Virtual Events

CA Technologies, Sodexo, NetApp, BNP Media and Hitachi Honored

SAN FRANCISCO, CA–(Marketwire – February 24, 2011) – As the entertainment industry is recognizing excellence in the film industry, the Social Media Academy and ON24 are recognizing excellence in a growing new medium — virtual events — with the 2010 ON24 Virtual Event Excellence Awards. ON24 is the global leader in webcasting and virtual event solutions, and the Social Media Academy is the leading education and research institute for applied social media in business. 

"While the Academy Awards honors excellence in film, a medium that has been around for over 100 years, the Virtual Event Excellence Awards call attention to a new global medium that offers more engagement between the participant and the producer while also being good for businesses and the environment," said ON24 CMO Denise Persson. "Attendees can participate in tradeshows, conventions and training centers with live and recorded video in venues that look like anywhere on the planet — right from their computers and without any cost to the environment. Our clients have recognized that virtual communication is a key to success in today's changing global economy. These awards honor those organizations that push the boundaries of virtual communication and define best practices for the industry."

The judging, conducted virtually, was led by Social Media Academy founder Axel Schultze. "Many exemplary virtual events and briefing centers were nominated by event producers and participants," he explained. "As we reviewed the submissions we looked for nominees that set new standards for quality, ROI and social media integration."

Five Virtual Event Excellence Awards were given for 2010, honoring the best in virtual event innovation and training and the best user experience, virtual briefing center and social media integration. 

The 2010 winners are:

  • Virtual Event Innovation
    CA Technologies — May Mainframe Madness
    With over 35,000 attendee touches and each visitor averaging an unprecedented 3.5 hours per visit, CA's May Mainframe Madness (MMM) was a month-long hybrid virtual conference that set new industry standards for attendee interest and interaction, with new, live content being added each weekday in May. A complement to the annual face-to-face CA World user conference in Las Vegas, MMM featured a simulcast of the CA World keynote and three live panel sessions. In addition, the MMM virtual networking lounge was linked to the physical networking lounge in Las Vegas.

  • Virtual Training
    Sodexo — Education Market Summer Training 2010
    A two-time winner in this category, Sodexo achieved even greater virtual training success in 2010. More than 4,500 Sodexo managers — scattered across the globe and all 50 states — were invited to attend a continuation of the company's virtual management training program, and 90% registered. Sodexo was able to provide hours of training for each manager at a fraction of the cost of traditional face-to-face training. Compared to traditional training events, the company estimates savings of about $1.4 million.

  • User Experience
    NetApp — Virtual Partner Academy
    A custom virtual environment, NetApp's Virtual Partner Academy (VPA) reached thousands of NetApp channel sales partners worldwide with an engaging, interactive learning experience that enhanced and supported the company's largest-ever product launch. Visitors "toured" a 3-D rendering of the NetApp campus and participated in social media forums and "ask the experts" sessions. They also downloaded over 4,000 documents.

  • Social Media Integration
    BNP Media — Prepared Foods Heart Health Virtual Expo
    The organizers of this virtual show, the first produced for Prepared Foods Magazine, utilized social media, including Twitter, LinkedIn and Facebook, to help familiarize their target audience, most of whom had never attended a virtual conference, with their event. During the expo itself, live posting on Twitter and Facebook was encouraged with a Twitter feed and "Share This" button on the navigation bar. Following a comprehensive marketing and social media plan based on market research, the show organizers offered an engaging interactive experience to virtual event novices.

  • Virtual Briefing Center
    Hitachi — Hitachi Virtual JP1 VBC
    This virtual briefing center (VBC) focused on "JP1," Hitachi's system administration software and solutions, and was opened in conjunction with Hitachi's annual physical event, Hitachi Open Middleware World JP1Day in Tokyo. Attendees who visited the physical event were able to enter the VBC and view unique multimedia content. Accessible for one month after the live day, the VBC was updated frequently to encourage repeat visits. Over 30% of the visitors, in fact, returned to the site more than twice.

 

Eligible events were last year's virtual events and virtual briefing centers based on the ON24 Virtual Show platform. Nominations were submitted by clients and their partners and customers. Judging was conducted by senior Social Media Academy representatives. Schultze said, "We at the Social Media Academy were very impressed with the creativity and execution of the award nominees. Every single nominated event and briefing center, in fact, were worthy of recognition."

"We really appreciate the interest that has been shown in the awards program, and we are especially grateful to all who sent in a nomination," Persson said. "We expect 2011 to be another ground-breaking year for virtual environments, with companies continuing to set high standards for quality and develop innovative new applications."

About Social Media Academy

The Social Media Academy is considered the leading education and research institute for applied social media in business. Education programs are specifically designed for business professionals from all industries. The main emphasis is to help business managers and consultants get a comprehensive education and hands-on experience through collaborative workshops in all aspects of social business engagement, including strategy development, planning, tools selection, resources allocation and organizational development, as well as reporting and analytics. Attendees learn to use leading methodologies, models and frameworks such as the social media strategy framework, the four quadrant assessment methodology or the NCP model and other strategic tools to create successful social media engagements. The Social Media Academy is based in Palo Alto, California, with representation in Europe and Australia. For more information, visit http://socialmedia-academy.com.

About ON24, Inc.

A recognized global market share leader, ON24 provides webcasting and virtual environments for corporate communications and demand generation. The ON24 platform is a complete Software-as-a-Service (SaaS) cloud offering; no deployment resources are required. ON24 offers fully integrated, enterprise-wide solutions for applications ranging from training, user conferences and company meetings to partner expos and trade shows. More than 750 organizations, including IBM, Cisco, CA Technologies, Merck, AstraZeneca, Fiserv, Credit Suisse, GE and Oracle, rely on ON24. The company is headquartered in San Francisco, with offices throughout the world. For more information, visit www.ON24.com.

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Social Media Academy acknowledged as a top-tier social media school

Social Media Academy acknowledged as a top-tier social media school

FOR IMMEDIATE RELEASE ,  Palo Alto, Jan 31, 2011 – The California-based Social Media Academy is, if nothing else, a training institution to watch.  In just two short years the organization has managed to create an enviable reputation in the United States, Europe and Australia for providing effective 6 – 12 week management programs covering corporate social media best practices.   A unique set of methods, models and frameworks are used to help managers create a thorough social media assessment, social media strategy, social media plans, using social media monitoring tools and implement a social media organization model across all market facing departments.  The result is a social media organizational model that unites customer-facing departments and provides tangible benefits to customers.

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