Category Archive for: ‘Social Media Monitoring’

Social Media Engagement – How much value?

Still today, many business leader struggle understanding the impact of socially engaged brands and their teams. Is it just a faint background noise in a world of meaningless chit chat? Well it is if you don’t know how to use this new communication mechanism. Democratization Of Influence Brands just can’t any longer “control” the communication. If communication is controlled by …

The post Social Media Engagement – How much value? appeared first on Society3.

Read More

Creating a Social Media Strategy Handbook

95% of the customers had a choice when they purchased the product or service in the first place, they had a reason for their selection. The single most successful way to use social media is empowering customers to share that reason and turn it into recommendations. The single biggest challenge: make it actually happen. The Social Media Strategy Handbook It …

Read More

Thousands Of Social Media Agencies/Managers At Risk

I recently wrote a post “Over 70% of Social Media initiatives FAIL“. I received more personal responses on that one post than on all posts I wrote in the past 5 years together. It inspired my to write this response to the overarching question: “What shall we do“. No project success – No Reference The consequence of failing projects – beyond the …

Read More

Comcast CEO about company culture change

While this is from 2009 it tells an interesting story about how a CEO pretends that Social Media changed the face of Comcast. Sadly Comcast could never got to a point where the positive front end was igniting more change in the back end of the company. A pattern we see in many very early engaged companies who never actually …

Read More

No.1 reason why social media strategies fail

If you are listening to 1,000 social media practitioner you get 1,000 different ways and ideas how to deal with social media. Typically just tactical ideas, most of them start with how you can use certain tools and a variety of other inputs. Once you get in touch with more experienced consultants they will tell you stop the experimentation and …

Read More

Marketing Re-engineering and the new CMO

Social media spans the whole gamut from marketing, PR, support, product management and sales through the entire organization. Social Media became the new way for higher integration with the market. It offers marketing departments a whole new opportunity to interact with the entire organization. CIO or CMO? In many of the larger organizations the CIO (Chief Information Officer) is busy …

Read More

Social Media Power & Politics

The presidential campaign in 2008 was a milestone in Social Media history. Where does it go in 2012? As of now President Obama is the clear leader in the race for president in 2012 when we read the emotions of the American people. In accordance to Overdrive Interactive who managed to accumulate all the data points in the social web, …

Read More

Are you a social couch potato?

Jorge Purgly is the undisputed No.1 in Xeesm visits. What makes him the No.1? Here are a few things that really matter – it's all about 'xee and be xeen': 1) Don't be a social couch potato And please don't say "I have no time" – that's like saying "I have no time for my customers, partners, vendors, friends and …

Read More

NEW: Social Media Manager Certification Program

For the past two years we were focused on the social media strategist education. We actually coined the term Social Media Strategist about two years ago when it was clear to us that social media in corporations is a strategic engagement. We were fortunate enough to have attendees from world class companies including 3M, ADP, Dell, EMC, Oracle, Qwest, Salesforce.com, …

Read More

Social Media Certification – The world has changed

In the early days, in 2003 when LinkedIn was founded and I was one of the first 8,000 users, or 2004, when Facebook was founded, all the way to 2008, there was no education on social media and we all learned by experimenting and trial and error. It took a year or so to get our arms around it, but …

Read More

Page 1 of 212»