After creating over 50 Buzz campaigns and supporting over 150 more in 2013, I have been able to watch the product develop into a robust application with a variety of uses. Campaigns focused on awareness and educating the public tend to fare very well, especially for corporate events and conferences; Buzzes that try to “sell”, or clients that have an expectation of guaranteed sales using Buzz technology, often encounter disappointing results.
One area of proven success in Buzz technology is blog post amplification. Using six original blog posts with their respective headlines as the Buzz Story, I created six different Buzz campaigns to see if I could boost views and mentions of the various articles. Two of them are featured in the comparison below.
Using the recently introduced Buzz Analytics for paid VIP members and campaigns over $500, I found an interesting correlation between the number of CTA (Call-to-Action) URL visits to each post and the setting of the Buzz Repeat Rate, which throttles the campaign at 3, 6, 12 and 24-hour intervals depending on your preference.
This is the first Buzz case study of two that look at the power of Buzz for blog post amplification.
[9 Day Campaign -- from December 2 to December 10 -- 3-Hour Repeat Rate]
This Thanksgiving-inspired post had an unbelievable launch thanks to the Buzz community, but it only lasted for one week. I published it on a Sunday afternoon in San Francisco and launched a “100 Mention” campaign to support it.
For reference, December 2 was the Monday after the holiday weekend in the U.S. — apparently a good day to post. 700 click-throughs in the first day for a total of 1750 click-throughs in about 8 days, with 70 additional (free) visits even after the campaign was complete.
What I learned: my Buzz repeat rate was too frequent (every 3 hours), resulting in several ambitious advocates mentioning the post 3 or more times on 6 different social platforms in just one day. This skewed the overall CTR (click-through rate) heavily, which translated to a concentration of click-throughs on Monday, December 2 and only a tenth of the click-throughs the following Monday, December 9.
[17 Days -- Dec 5 to Dec 22 with 7-Day Break and 6-Hour Repeat Rate]
This Buzz performed much better for two reasons. First, I chose a 6-hour repeat rate versus the 3-hour repeat rate of the previous Buzz example. By doing so, I spread out the number of available advocate actions (mentions) in a more even manner over time. Second, I reloaded the campaign with more credits 2 weeks later, reviving the viewership on the blog post as we neared Christmas, hitting its highest click-through day of 228 on the last day of the campaign.
But here’s the major find: even though I spent the same amount of credits on this Buzz campaign versus the one for the “Giving Thanks” blog post — 150,000 Credits – I received triple the number of mentions (1035 vs 345) and nearly double the number of advocates (115 vs 68) within an additional 2 more weeks by spreading out the campaign via the 6-hour Buzz Repeat Rate and dividing the campaign into 2 parts.
Best of all, with the same budget as the first campaign, I maintained a high total click-through count for the Buzz (1402 vs 1750) over a three-week period with a week break in the middle, rather than a heavy concentration of click-throughs in just a few days.
What I learned: A few simple changes to your Buzz can go a long way. Each of these campaigns would retail for about $100, but I certainly got more bang for my buck with the spread-out strategy of the 2nd Buzz.
PRO TIP: With a VIP membership ($199), you get 2,000 credits a day along with Buzz Analytics for every Buzz you create. Highly recommended.
Please contact Rob Nielsen with any Buzz strategy questions.